Hello to all our customers!
We would just like to request that when checking out, you make it a habit of leaving your character name on the cart page under the box which says "Character Name (GW1) or Display Name (GW2)"
A lot of customers seem to forget to write this and it can mean the difference of receiving your items within minutes, or within hours to even days if you are a first time buyer and don't message us on the live-chat or email us. Generally if you do not leave the character name, we need to email you and wait for a response. So just make it a point to do this as it speeds up the time it takes to deliver to you =)!